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GO2 ALTINKUM TRAVEL (TR) LIMITED
Terms And Conditions
Go2 Altinkum Travel (TR) Limited t/a Go2 Altinkum Travel
(referred to in the agreement as 'we, us or our') acts as a disclosed agent for
third party transport providers (the "Supplier"). The contract for
the provision of transport service is between you and the Supplier.
Our registered office is at Efeler Mah Ege Cad:99/2. Please read these terms
and conditions carefully before making any booking, as they contain important
information about your rights and obligations and you will be bound by them.
These booking conditions cover all bookings made through Go2 Altinkum Travel
Limited, including bookings made on the Go2 Altinkum Travel website.
1 Introduction
1.1 Please read these terms and conditions carefully before making your
booking. By making a booking with us, you agree to be legally bound by these
terms and conditions as they may be modified and posted on our web site from
time to time.
1.2 By ordering any services from our websites, you are entering into a
contract with the Supplier for the supply of Services and not Go2 Altinkum
Travel (TR) Limited. You agree to be legally bound by these terms and
conditions of use as they apply to your order.
1.3 If you do not wish to be bound by these terms and conditions then
regrettably you may not place an order via our website.
2 Ordering
2.1 To place an order you must follow the ordering procedures set out on our
order page of our website. All orders must be placed at least 48 hours in
advance of your departure.
2.2 For bookings that are allocated to us, a voucher will be produced. Only one
voucher is produced for the entire booking, and also covers any return
transfers booked. The voucher contains your journey details, our contact
details and your unique voucher number. It is your responsibility to check the
details of your booking on the voucher prior to travel and inform us if there
are any errors. You must present this to the driver at the start of your
journey.
3 Prices and Payment
Special note: Changes to and errors in advertised and confirmed prices and
other website details sometimes occur. You must check the price of your chosen
transfers at the time of booking.
3.1 Details of the prices for the Service, and the procedures for payment and
delivery are displayed on our website. The applicable price of any Service is
the price displayed on our website at the date and time of your order. The
price of any Service on our website may change before you place an order. We
try to ensure that our prices displayed on our website are accurate but the
price on your order will need to be validated by us as part of the acceptance
procedure (see clause 3.2 above). In accepting these terms and conditions once
the price of the Service is confirmed, you waive your right to have the Service
fare calculated on a taximeter.
3.2 We will inform you if a Service's correct price is higher than that stated
in your order and you may cancel the order and decide whether or not to order
the Service at the correct price. If you cancel the order, you will receive a
refund of all monies you have paid.
3.3 Prices quoted are per vehicle - except in the case of shuttle transfers
where per person rates are quoted.
3.4 You must pay by credit or debit card at the time of order as set out on the
order page of our website or when you arrive. The cards we accept are set out
on the order page of our website. Card issuers charge us a handling fee and we
will pass this on to you where you make payment using a credit/debit card.
4 Special Requests
If you have any special requests, please let us know at the time of booking. We
will endeavour to do all your special requests, however we cannot guarantee
that they will be met and we will have no liability to you if we are not.
5 Changes and Cancellations by you
Any cancellation or amendment request must be sent to us in writing, by email
at
info@go2altinkum.com, and will take effect
from the day of receipt. Whilst we will try to assist, we cannot guarantee that
any requests for amendments will be met. Amendments and cancellations can only
be accepted in accordance with the terms and conditions. We may charge the
cancellation or amendment charges shown in our booking conditions (which may be
as much as 100% of the cost of the transfers and will normally increase closer
to the date of departure).
6 Our Responsibility
6.1 We do all arrangements according to information you passed us when you
booked your transfer or rent a car.Incase for any traffic problems if there is
a any changes for pick up time we will let you know.
7 Force Majeure
Force majeure means that neither we will pay you compensation if we have to
cancel or change any Service because of unforeseeable circumstances beyond our
control. These can include, but are not limited to, accidents and related
delays, unplanned marches, demonstrations and organised disruption, police
operations, unforeseen road hazards, terrorist activity and its consequences or
the threat of such activity, riot, the act of any government or other national
or local authority, industrial dispute, natural or nuclear disaster, fire,
adverse weather conditions or other similar events outside our or the
Supplier's control.
8 Your Responsibilities
8.1 It is your responsibility to travel with the booking voucher which lists
arrival instructions (which differ at each airport) and all of the relevant
local contact numbers in the event of an emergency and local office
reconfirmation hours and contact number. This is made clear at the end of the
booking process.We will accept any responsibility for any loss of Service or
other loss should you not travel with your booking voucher.
8.2 If your flight is diverted, we recommend that you contact our 24 hour
helpline as soon as possible as they may be able to assist you in finding alternative
transfer arrangements. You have to pay extra costs if needed.
9 If you have a complaint
9.1 If you encounter a problem with your Service, please inform the us, or call
us using the numbers given to you on your booking voucher, and we will immediately
endeavour to investigate the matter with the our driver on your behalf and put
things right.
9.2 If you have any service issues upon your return info@go2altinkum.com, in relation to
services booked through either. We will endeavour to resolve all service issues
within 28 days of notification.
9.3 Please note that any complaints must be received in writing within 28 days of the return booking date. (If an outbound transfer only - then within 28 days of this date).
10 General
10.1 If you wish to rely on any variations to these terms and conditions, you should ensure that such variations are agreed with us in writing as soon as possible.
10.2 We may transfer or subcontract any or all of our rights and obligations under these terms and conditions at any time.
10.3 We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by the new version. You must check the terms and conditions on the website regularly. The terms governing the purchase of any Service will be the terms in place at the time of your order.
10.4 A person who is not a party to our agreement or the agreement with the Supplier has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of either agreement but this does not affect any right or remedy of another party which exists or is available apart from that Act.
10.5 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be deleted but all other terms will remain valid.
10.6 Our terms and conditions and your use of our web site are governed by the laws of Turkey, and in the event of any dispute under our contract, you agree to submit to the exclusive jurisdiction of the Turkish courts.
10.7 Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.
10.8 These terms and conditions, together with the privacy policy, any order form and payment method instructions, if any, replace all other terms and conditions previously applicable to the use of our website and/or sale of the Service.
